Positively Pets
Education for the best puppy in the park
Class Rules and Procedures
"The brief session with someone else's dog in week 6 was very useful from both human and canine points of view. Socialisation with other dogs was very useful (and it was useful to see
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Our rules are in the interests of safety and concern for owners and their dogs.
Harsh handling may mean expulsion without refund of c ourse fees. If you are in doubt about what harsh handling means, please ask. We have a complete ban on choke collars (chain or other material) and equipment prohibited by the APDT Code of Practice.
Cleaning Up. You are expected to clean up after your dog. Materials are provided.
Conduct in Class. We aim to ensure that the atmosphere in class is relaxed and friendly, so it’s very important owners supervise their dogs and children (and themselves!) with great consideration for other students.
All dogs must be kept on lead except where instructed by staff. Students are responsible for their dog’s behaviour and safety in class and in the immediate vicinity.
CHILDREN AND YOUNG PEOPLE AT CLASS. Children are very welcome, it is important that everybody helps train the family dog. However, under sixteens must be with an adult and need to be on their best behaviour. Parents might want to sit down with younger children and explain that Mutley will be in a strange place so it’s important Mum and Dad look after him there.
· Children under ten should not handle dogs except in Puppy Class. If there is a risk of puppy escaping, say outside the venue, an adult should hold his lead.
· Young people between the ages of ten and fourteen can train under direct supervision of an adult who must be able to take the lead at all times.
· Young people between the ages of fourteen and sixteen may handle dogs.
Health. All dogs should be fully protected by vaccination as advised by their Vet.
Dogs should not come to class if they:
· Are not in a fit state to attend due to disease, injury or any other reason,
· Have been in contact with another dog infected with a contagious disease,
· Bitches who are in season.
If the dog cannot come to class you are encouraged to attend without him.
Ensuring Appropriate Training. We reserve the right to move dogs to another class or remove dogs from class if this is in the best interests of the dog or the class as a whole.
Class cancellations. All reasonable efforts will be made to contact you. Fees will be refunded if an alternative satisfactory to you can’t be made.
Positively Pets cannot accept responsibility for loss, injury or damage to person or property.
We reserve the right to change these rules at any time. Serious or repeated breaches may result in expulsion from class. Please remember, our rules are to keep classes safe and enjoyable for all.
Guarantees - detail
Kind, effective, relevant training. We do not base our training on dog showing, specialist work or competitions. No push and pull training or circular heelwork. Punishment will be used when other methods have been exhausted, and then only with owner consent.
Quality Control . Maximum 10 puppies, 8 adult dogs. Minimum 4 dogs all classes.
Trained staff. Instructors have recognised Puppy Class Instructor or General Instructor Certificates. Assistants are trained in house.
Customer Care. Health and safety policies and insurance documents are available on request.
Confidentiality. Sensitive and/or personal information will not be released in a way that allows the client to be identified without permission.
GOALS – detail
Sufficient Staffing. Most classes run with three staff: instructor; assistant instructor and class assistant.
Quality and regular review. We continually update our knowledge and skills. Services are regularly reviewed and students consulted about current performance and future plans. We will not sacrifice quality for commercial reasons. We treat all dogs and owners as individuals. We are working towards providing equal access irrespective of physical ability, age or individual requirement.
